Hylan announces the company has partnered with the telecommunications and technology consulting firm, OneConnect, to secure a new, complete Unified Communications (UC) solution with enterprise Voice over IP capabilities for Hylan. Leveraging its multiple partnerships with the top technology and IT providers worldwide, OneConnect consulted with Hylan to research and explore secure, compliant UC solutions to consolidate voice, data, video and Bring Your Own Device (BYOD)/mobility management. Following the stringent selection process, Hylan selected RingCentral, the leading global cloud communications provider, to provide the company with its innovative UC solution, which includes unified messaging, presence, audio, video and web conferencing, contact center and fax.
“OneConnect took care of everything for us – soup to nuts,” comments Robert Bianco, VP of Business Development for Hylan. “OneConnect brought multiple UC/Voice providers into our offices for interactive demonstrations, allowing our team to make the best choice for our company’s phone system that would integrate seamlessly throughout our headquarters, and scale to accommodate all of our Hylan Companies. RingCentral sets the standard for all of the hosted voice services – and I think that came across loud and clear with the company’s demonstration for Hylan.”
Hylan is the parent company to Hylan Datacom & Electrical, Down Under Construction, Hylan West, Western Utility and Arcturus Telecom. Presently, RingCentral has integrated services into the Hylan and Hylan Datacom & Electrical offices in New York and New Jersey and plans to extend into the offices of the parent company’s other locations throughout the US.
“Here at OneConnect, we treat all of our customers’ challenges as though they are our own and we are dedicated to ensuring that companies like Hylan are provided with the best-in-class telecom and technology services, efficiently and affordably. We operate as a business’ single point of contact and under the mission that our clients are to receive the very best customer service in the industry, backed by solid business partnerships, such as ours with RingCentral,” states Jeff Fiori, President of OneConnect. “After a comprehensive search of the providers to suit Hylan’s needs, RingCentral proved to be the most fitting. RingCentral is very customer focused and met all of Hylan’s interoffice requirements, including offering a solution that can easily scale as Hylan continues to grow.”